What is TAP Flight Pass? - TAP Flight Pass allows you to conveniently pre-purchase a number of flights at an agreed price and enjoy the privilege of booking flights later as per your needs. The more credits you buy, the cheaper it gets.
- Customize TAP Flight Pass to best suit your needs; number of flights, destinations to fly to, travel period, users who can book and fly, etc.
- No hidden restrictions. Just book as per your TAP Flight Pass features like advance booking limit (minimum days/hours before travel you must book) and travel period.
- Pool and share your TAP Flight Pass with co-workers, friends and family.
- A great travel solution for all travelers.
With TAP Flight Pass, you can fly more, pay less and save time and effort in flight planning and booking. TAP Flight Pass makes flying more convenient and affordable! What are the benefits of TAP Flight Pass? - Fly more, pay less: No need to worry about fare increase as your fare is guaranteed at the time of purchase.
- Personalized for you: customize your favorite destination, number of flights, number of users, travel period, etc. to suit your needs.
- Branded Fares: With four different types of Fares in Economy and two in Business, and with all that customization you can create a tailor-made travel to you.
- Pool and share: share your TAP Flight Pass with friends and family.
- Ultimate peace of mind in trip planning and booking: Make your booking & travel experience more convenient and relaxed. Save time and effort in searching flight deals.
- More vacations, more family trips and more savings: cheapest, yet most convenient way to travel more.
- Both Economy and Business are eligible: Choose Economy or Business for Flight Pass as per your need.
How can I purchase TAP Flight Pass? - Visit www.flytap.com
- Go to the dedicated "TAP Flight Passsection and select "Buy it now!".
- When redirected to the platform, you must select all the features of the TAP Flight Pass, according to your needs and, at the end, create the client profile for the login.We appeal your attention to the creation of the client account, since this must be created in the name of the person who manages the TAP Flight Pass. It does not have to be on behalf of one of the passengers. The passenger(s) data can be added forward.
- Afterwards, to enter the customer profile, click on "Redeem/Book and enter the "Username" and "Password" that you used to create the client account.
- In the search section, choose the destination, Cabin, TAP Flight Pass Fare Type (Discount, Basic, Classic or Plus in Economy Class, or Executive or Top Executive in Business Class), travel period, number of users and the total amount of flight coupons that will be used for all passengers.
- Choose your desired TAP Flight Pass. Click on "customizeif you want to customize your TAP Flight Pass or on Express Check-out" to finalize your purchase.
- Review and make the payment (please see the questions related to the payment).
- You will receive TAP Flight Pass Purchase confirmation email.
Now, you are ready to make your bookings as per your TAP Flight Pass.- If you already have a client account, you can go directly to your account and make the selection of all select your next TAP Flight Pass.
What features of the TAP Flight Pass can I customize? TAP Flight Pass offers an amazing level of personalization for you.
You have four different levels in Economy Cabin: |  | It is our most economic product: includes the Flight, service on board and hand baggage. No changes are authorized, and booking a seat is only possible at the check-in. |  | For travelers requiring free hold baggage and may need to make changes on their booking, subject to a penalty. |  | Ideal for who wants free hold baggage and free advance seat reservation.. The booking change is permitted, upon payment of a penalty. |  | The best choice for unexpected travel changes and who values priority check-in and boarding. | | And two different levels in Business Cabin: |  | The less expensive business fare if dates are secure. |  | Flexible fare with all comfort and privileges of business class. | | At each one of these levels, it is possible to customize your TAP Flight Pass to meet all your travel needs, whether for leisure/family travel or for business/corporate travel. Within each of the levels described above, the TAP Flight Pass has several customizable features that you can select to fit your needs, as shown below: | | • | Number of flights - - Choose between 4 and 100 one-way flights/credits. The more credits you buy, the cheaper it gets. Here, one flight refers to a single one-way flight (without connections) for one passenger. To book a round trip, you must use two credits/flights. | | • | Travel Period - The eligible period when you can use your credits/flight coupons, from 1 to 12 months. The shorter the travel period the lower the price. | | • | Cabin class - Economy or business class. | | • | Users - Defines how many and which passengers can use your TAP Flight Pass to book and fly. Up to 30 users can be defined. | | • | Advance booking limit - The minimum number of days prior to the trip when you must book your flight. Choose from 4 hours up to 60 days before departure. This selection will condition the class of your reservations, as you can see explained better in the “Flight Acquisition” / “What is the Early Booking?” question. | | The price of the TAP Flight Pass depends on the pass features you select. So, it is in your hands to create the cheapest Pass combination and earn maximum travel savings! |
How can I share my Flight Pass with other people? - At the TAP Flight Pass purchase, you may choose from 1 to 30 passengers who can use your TAP Flight Pass to book flights and fly.
- You can add passengers at the time of purchasing your TAP Flight Pass or within the following 24 hours until the maximum number of passengers you selected is reached. Please note that once you add a name you cannot delete it or change to another one.
- After those 24 hours, you can add passengers up to the passengers number acquired, with an extra payment. The request must be made via e-mail (flightpass@flytap.com).
- Once you have purchased your TAP Flight Pass, you can increase the number of passengers, provided you purchase a minimum of three coupons per passenger and that the increase on the number of passengers is by default: 1, 4, 10 , 15, 20, 25 or 30 passengers. If you want to increase from 4 to 7 passengers, you will need to upgrade your Pass from 4 to 10 passengers.
- TAP Flight Pass can be used by adults and children over two years of age. However, children discount is not applicable.
- The Unaccompanied Minor procedure does not apply to the TAP Flight Pass, so whenever you make a reservation for a child up to and including 11 years old, make sure he is travelling at least with one adult included in the same TAP Flight Pass.
- From the age of 12 the minor is allowed to travel alone without an adult, and the person responsible for the minor assumes that the child has the ability to travel alone.
- 12 Flight coupons is the minimum of coupons that can be bought to be shared between 4 passengers.
- Each passenger can travel alone, or with one or more of the other passengers included on the same TAP Flight Pass, in a single booking. Children under 11 years are not allowed to travel alone with a TAP Flight Pass Ticket.
- One flight credit refers to a one-way flight for one passenger and will consume one flight credit from your TAP Flight Pass. You will need to provide all relevant details for each passenger, including name, date of birth, email, telephone contact and proof of identity (e.g. passport or National ID card).
What services or facilities are included on TAP Flight Pass? TAP Flight Pass offers all the standard amenities and facilities as included with the airline service. All the services are clearly mentioned in the TAP Flight Pass Option rules that you can review before purchasing it.
Please click here for a better understanding. | | Please contact the Airline or click on the link to know more about it: TAP Products - Choose how you want to fly. |
How many flights can I buy with a single TAP Flight Pass? - You can select from 4 to 100 flights in a single TAP Flight Pass. Number selected refers to the total number of flights that can be bought with the TAP Flight Pass. One flight refers to a single one-way for one passenger, and will consume one credit from your TAP Flight Pass.
The flights are defined as point-to-point (between two cities) and do not include connecting flights. To book a round trip, you will need to use two credits/flights. How can I redeem my TAP Flight Pass coupons? - In order to book flights using your TAP Flight Pass, please access www.flytap.com, go to the dedicated “TAP Flight Pass” section and select "Buy it now!". Click on “Redeem/Book Flights”, enter your username and password as created when purchasing TAP Flight Pass. You can search for and book TAP Air Portugal flights based on parameters selected on your TAP Flight Pass.
Please be remembered that your reservation will be made according to the parameters of your TAP Flight Pass. The flights offer will be according to the booking class associated to your Pass and according to the availability of seats on flights. If the intended flight does not have seats available in your booking class, that flight will not appear on the flight offer. How can I pay for TAP Flight Pass? - You can pay for the TAP Flight Pass with a debit/credit card, PayPal or Bank wire Transfer/Cash Deposit. The following cards are accepted: Visa, MasterCard and American Express. Please note that the payment is made directly to Optiontown therefore, some surcharges may apply.
Who can I contact for more information? - If you have any questions related to your booking, please contact us by email (flightpass@flytap.com) or phone (+351 707 205 700).
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